LIVE TRACKING
Live Location
View your authorized groups on a live map and find members who need attention.
A New Era in Umrah & Hajj Coordination
Live tracking, smart group management and safety solutions in one platform.
Our Features
Live tracking, group management and safety solutions in one platform.
GROUP MANAGEMENT
Groups & Members
Organize your groups and manage members with ease, all in one place.
EMERGENCY & SAFETY
SOS & Safety Alerts
Get emergency assistance with instant alerts to your leader, guide and favorites.
COMMUNICATION
Notifications & Announcements
Stay informed with important announcements, safety alerts and group updates.
FAMILY SAFETY
Your Family Can Follow You from Anywhere
Wherever they are in the world, your family can follow your live location during your Hajj or Umrah journey with your permission and see that you are safe.
CONNECTIVITY
UMRAFON eSIM
Stay connected throughout your Umrah & Hajj journey with UMRAFON eSIM.
Tawaf & Sa’i
Automatically track your Tawaf and Sa’i progress with smart counters.
Tawaf
Track seven rounds around the Kaaba, starting at the Black Stone, with directional guidance.
Sa’i
Track seven passages between Safa and Marwa with an automatic counter.
✓ 7-round and 7-shawt progress✓ Directional guidance✓ Background operation
FOR AGENCIES
Coordinate every journey with confidence
A powerful management platform for Umrah & Hajj agencies, seamlessly connected with the pilgrim app.
- Real-time Safety Dashboard
- Trip & Group Management
- Live Group Tracking & Announcements
- Role-Based Staff Access
GET STARTED IN 3 STEPS
Register Your Agency
Submit your agency application and get started after approval.
Create & Manage Groups
Organize trips, manage groups and add members with ease.
Track & Protect Pilgrims
Track groups live, receive safety alerts and coordinate your team.
OUR VISION
Making safety and peace of mind part of every Hajj and Umrah journey.
We envision a future where pilgrims from around the world travel with confidence, families stay connected with their loved ones, and agencies coordinate every journey with peace of mind.
Contact UsWork With Us
Your partnership application will be reviewed by our team.
BECOME A PARTNER
Empower Your Agency.
Empower your agency with smarter group management, live coordination and essential safety tools.
Frequently Asked Questions
What is UMRA & HAJJ PILOT?
A digital platform that helps Umrah and Hajj agencies manage pilgrim groups, coordinate journeys and support visitor safety.
How can my agency get started?
Select Work With Us and submit your agency application. Our team reviews your request and contacts you about the next steps.
Can we track our groups in real time?
Yes. Authorized agency staff can view the live locations of their assigned groups, subject to device permissions and connectivity.
How does the SOS feature work?
When a visitor activates SOS, the system sends an emergency alert and available location information to authorized staff and the visitor's Favorites list.
Can family members see a visitor’s location?
Yes. Linked family members can view the permitted location and safety information of their connected visitor.
What is UMRAFON eSIM?
UMRAFON eSIM is a digital SIM solution designed to keep you connected in Saudi Arabia. There is no need to replace your physical SIM card. Stay in touch with loved ones and focus on your journey. Packages are available through participating Hajj and Umrah agencies. Your phone must support eSIM technology.
Do I need to count my Tawaf and Sa’i rounds manually?
No. UMRA & HAJJ PILOT automatically tracks the seven rounds of Tawaf around the Kaaba and the seven passages of Sa’i between Safa and Marwa. You can check your current round on your phone at any time and focus on your worship without worrying about counting.
Still have questions? Contact Us
SUPPORT & CONTACT
Contact Us
Have a question or need assistance? Our team is here to help.
support@umrahajjpilot.com